WebIssues Manual

The WebIssues system administator can enable an option that allows users to register new accounts. A new user has to provide the name, login and password, and the email address, which is verified by sending an activation message. Active registration requests must then be approved by the administrator. Also the projets that the new user has access must be specified. Only then the user will be able to log into the system.

To see active registration requests, that awail approval, go to the Administration Panel and click Registration Requests. This function is not available in the Desktop Client.

To approve a registration request, select it from the list, and use the Approve Request command. Select the projects to which the user will have access and click OK. The registration request will disappear from the list, and a new user will appear in the list of user accounts, where you can change the name, access level, settings and password, just like for accounts created directly by the admininistrator. The user will also receive an email notification that the request was approved.

To reject the selected registration request, use the Reject Request command. The request will be removed from the list, and the user will receive an email notification that the request was rejected.

If you want to receive automatic notifications about new registration requests that are waiting for approval, enter your e-mail in the section called “Advanced settings”.